Frequently asked questions
About Us
Our brand creates premium stainless-steel keychains that represent identity, pride, and legacy. Inspired by the values and teachings of Sevalal Maharaj, every piece is designed to remind you of who you are and where you come from.
Crafted from pure stainless steel and finished with precision laser cutting, our keychains are made to last — just like the values they stand for.
Minimal in design, strong in purpose, and meaningful in every detail, our products are made for everyday carry and lifelong pride.
This is not just a keychain.
It’s a reminder of your roots.
Carry your identity. Carry your legacy.
Customer Support And Return
At STEELROOT, we work relentlessly to ensure customer satisfaction and deliver a smooth, reliable shopping experience. Every product we create carries meaning, quality, and purpose.
📞 Customer Support
For any queries, concerns, or support, reach us at:
📱 Mobile: 7774897516
Eligibility for Return & Refund
We only accept returns and refunds in the following cases:
You have received the wrong product, or
The product is damaged or broken at the time of delivery.
Returns or refunds will not be accepted for any other reason.
Return Request Process
If you receive a wrong or damaged product, please follow these steps:
Record a clear unboxing video or take clear images showing the issue.
Send the video/images along with your order ID to 📞 7774897516 within 24 hours of delivery.
Requests without proper proof will not be considered.
Verification & Approval
- Once we receive your details, our team will verify the issue.
- After approval, we will arrange a replacement or refund, depending on product availability.